SanFrancisco, CA - September 2025 - Soul of the Machine today announced the launch of Orchid Bloom, an AI-powered commerce accelerator that redefines the digital retail experience. Designed to transform how consumers interact with e-commerce, Orchid Bloom introduces intelligent agents that converse, assist, and inspire, just like a human sales expert would, but faster and more scalable.

Orchid Bloom brings modern AI to the front lines of retail, empowering businesses to create immersive, intuitive, and outcome-driven shopping journeys. It marks a bold step in bridging the gap between intelligent systems and consumer experiences.

Why Orchid Bloom

The explosion of AI technologies has flooded the market with tools but very few are built for meaningful retail impact. Most digital commerce journeys remain transactional, static, and fragmented. Consumers are overwhelmed by options, yet underserved because todays apps and websites lack contextual intelligence.

Orchid Bloom was built to change that. It helps brands move beyond search bars and filters by enabling AI-native journeys that understand real customer intent. Whether planning a vacation wardrobe, shopping for a nursery, or curating lifestyle bundles, Orchid Bloom personalizes every step of discovery.

Built Different: What Makes Orchid Bloom Stand Out

• Multimodal interface - Customers can interact through chat, voice, or tap. It’s designed for how people naturally shop.
• Conversational discovery - Like talking to a trusted in-store expert, consumers can explore needs, not just products.
• Scenario-based search - Enables dynamic experiences like “find an outfit for a beach wedding” or “plan a modern nursery setup.”
• Latent intent recognition - Goes beyond words to infer meaning, even when requests are vague or open-ended.
• Agentic interface - Agents that can act: suggest, add to cart, compare, answer questions, and guide, all within the same flow.
• Customizable and brand aligned - Built to reflect your brand identity, not stick out like a sore thumb. Every interaction can match your design system, tone and CX standards and the best part is that it can be built on your existing techstack.

A Word from the Founder

“Orchid Bloom reflects everything we believe about the future of AI. It is purposeful, thoughtful, and built for real-world impact. We’re moving past the hype into an era where intelligent agents reshape how people engage with brands. This is what modern commerce should feel like.”

— Sunil Karkera, Founder, Soul of the Machine

What's Next

Orchid Bloom is now available for early access deployment across retail and consumer brand partners. Soul of the Machine is offering design-led workshops and hands-on implementation support to help companies unlock value in days, not weeks and months. Over the coming weeks, Orchid Bloom will be available on the marketplace of leading ecommerce and integration platforms.

To learn more about Orchid Bloom or request a demo, visit Orchid Bloom.